Return & Refund Policy
NXTTIRES accepts eligible returns within 15 days of delivery. Please review the requirements below before requesting a return.
To qualify for a return:
Tires that have been mounted, installed, driven on, altered, or damaged after delivery are not eligible for return.
For example, a return of four eligible tires would result in a $100 restocking fee.
The restocking fee does not apply if NXTTIRES shipped an incorrect item or the return is the result of an error made by NXTTIRES.
Customers are responsible for all return shipping costs when returning tires due to ordering the wrong size, vehicle fitment, change of mind, or any other reason not caused by NXTTIRES.
If NXTTIRES shipped an incorrect item or made an error with your order, NXTTIRES will provide a prepaid return shipping label at no cost to you.
Returns sent without prior authorization may be refused.
Once your return is received, it will be inspected to confirm that it meets our return requirements.
If the return is approved, the applicable $25 per-tire restocking fee and any other non-refundable charges will be deducted from the refund.
The remaining refund will be issued to the original payment method.
After the refund is processed, please allow approximately 6–10 business days for the funds to appear on your account. Processing times may vary depending on your bank or payment provider.
Original shipping, delivery, installation, mounting, balancing, disposal, TPMS, and other service charges are non-refundable.
If you receive an incorrect item or believe your order was damaged during shipping, contact NXTTIRES before mounting or installing the tire.
If NXTTIRES confirms that the incorrect item or return resulted from our error, we will provide a prepaid return shipping label and no restocking fee will apply.
You must contact NXTTIRES to request a Return Authorization before returning any merchandise.
Please provide your order number, the item(s) you wish to return, and the reason for the return.
Do not ship merchandise back until you have received return instructions and authorization from NXTTIRES.
NXTTIRES reserves the right to refuse returns that do not meet the requirements of this Return & Refund Policy.
Return Eligibility
To qualify for a return:
- A return request must be submitted within 15 days of delivery.
- Tires must be unused, unmounted, and not driven on.
- Tires must be in new and resalable condition.
- Manufacturer labels and stickers must remain attached when applicable.
- A Return Authorization must be obtained from NXTTIRES before returning any merchandise.
Tires that have been mounted, installed, driven on, altered, or damaged after delivery are not eligible for return.
Restocking Fee
Approved returns are subject to a $25 restocking fee per tire.
For example, a return of four eligible tires would result in a $100 restocking fee.
The restocking fee does not apply if NXTTIRES shipped an incorrect item or the return is the result of an error made by NXTTIRES.
Return Shipping
Customers are responsible for all return shipping costs when returning tires due to ordering the wrong size, vehicle fitment, change of mind, or any other reason not caused by NXTTIRES.
If NXTTIRES shipped an incorrect item or made an error with your order, NXTTIRES will provide a prepaid return shipping label at no cost to you.
Returns sent without prior authorization may be refused.
Refunds
Once your return is received, it will be inspected to confirm that it meets our return requirements.If the return is approved, the applicable $25 per-tire restocking fee and any other non-refundable charges will be deducted from the refund.
The remaining refund will be issued to the original payment method.
After the refund is processed, please allow approximately 6–10 business days for the funds to appear on your account. Processing times may vary depending on your bank or payment provider.
Original shipping, delivery, installation, mounting, balancing, disposal, TPMS, and other service charges are non-refundable.
Incorrect or Damaged Orders
Please inspect all tires before installation.If you receive an incorrect item or believe your order was damaged during shipping, contact NXTTIRES before mounting or installing the tire.
If NXTTIRES confirms that the incorrect item or return resulted from our error, we will provide a prepaid return shipping label and no restocking fee will apply.
How to Request a Return
You must contact NXTTIRES to request a Return Authorization before returning any merchandise.
Please provide your order number, the item(s) you wish to return, and the reason for the return.
Do not ship merchandise back until you have received return instructions and authorization from NXTTIRES.
NXTTIRES reserves the right to refuse returns that do not meet the requirements of this Return & Refund Policy.
